The Regulations define the rules for the provision of services by the Seller to the Customers, consisting in enabling them to purchase goods from the Store's assortment at the prices given on the appropriate subpages of the Store and to create their Account. The prestige-molding.pl store can be used by private persons and companies. Transactions are concluded between the Seller (prestige-molding.pl store) and the Buyer (a private person or a company registered in the system, or a private person or a company that has not registered).
USER ACCOUNT AND PERSONAL DATA PROTECTION
The offer presented on the prestige-molding.pl website is not the same as the company's stock. At the time of placing the order by the Customer, the price for the goods is valid. Product prices are gross prices, in Polish zloty. For customers interested in selling abroad, the amounts are converted into the currency used in a given country according to the exchange rate of the day presented by the National Bank of Poland.
COMPLETION OF SUBMITTED ORDERS
Orders are completed after completing the order form, necessary for proper execution orders. The moment of placing the order is the moment of concluding the contract between the Buyer and the Seller and is tantamount to the acceptance of these Regulations by the Customer. The customer may cancel or make changes to the order within 12 hours of placing the order. Each order placed by the customer is confirmed by e-mail with information about its acceptance. Payments for purchased goods can be made to the bank account number, as well as the possibility of making a cash on delivery purchase and personal collection of the ordered goods.
We provide a two-year warranty for the goods ordered in the prestige-molding.pl store . The claimed goods should be sent back to the store's address along with the completed complaint form within no more than 7 days from the detection of the defect. In the event of a justified complaint, the damaged goods will be repaired or replaced with another, and if this is impossible, the prestige-molding.pl store will reimburse the cost of the goods incurred by the customer or offer other goods available in the store to choose from.
CONDITION OF THE SHIPMENT
The prestige-molding.pl store is not responsible for mechanical damage that occurred during transport to the customer. In the case of delivery of goods via a carrier, the Buyer who finds the occurrence of a transport damage is obliged to write out a damage report with the courier, required by the provisions of the Act of November 15, 1984 - Transport Law / Journal Of Laws of 1995, No. 119, item 575 as amended d. Any damage should be reported immediately to prestige-molding.pl
WITHDRAWAL FROM THE AGREEMENT
The customer has the right to withdraw from the concluded purchase contract within 14 days from the date of its conclusion. Withdrawal from the contract must be made in writing, which must be followed sent to the prestige-molding.pl store by e-mail or by traditional mail. The prestige-molding.pl store has the right not to withdraw from the contract if the returned material shows signs of use or damage. The goods should be in their original packaging. The right to withdraw from the contract does not apply to an order submitted according to individual customer guidelines. If, after checking, it turns out that the returned goods are of full value, the seller will refund the payment within 14 working days using the same payment methods that were used by the customer in the original transaction. The customer bears the costs of transporting the returned goods. The store does not collect cash on delivery shipments.
TIME OF ORDER COMPLETION
XPS interior stucco 1-2 days EPS exterior stucco from 3-4 days
Shipping costs are covered by the Buyer. The seller offers free transport for orders for internal and external stucco over PLN 500. When ordering, the system adds the cost of transport for one package. If the EPS order does not exceed PLN 500 and takes 2 cartons, the seller has the right to inform the customer and add a fee for the next 2 cartons.